Hello! Thank you for looking to Contact Us!
As a Buyer:
- If you are a buyer who purchased something, and are inquiring on your purchase, please contact your artisan directly. (That is usually the best and fastest way to resolve any questions.) . Always give the Artisan the opportunity to address your needs, and time to work with you on your concerns.
- Visit that Artisans Store, and use the Seller Support button on their Seller Store page.
*** To escalate to Mediation any orders that you have not heard back from after messaging your artist directly first using method above (Must allow Artisan 3 Business Days to Respond): Send a Direct Message on Instagram to @MyGypsyStore for fastest assistance, and ability to Chat by DM.
*Please include your Full Name, Telephone, order number, and email as it appears on your order for verification purposes and fastest assistance in your DM. Response times on DM to @MyGypsyStore is typically within 24-48 hours.
Thank you for your Support of Handmade Goods!
As an Artisan:
If you are an artisan looking to inquire upon joining MyGypsyStore, please review the FAQ’s and Terms and Conditions, and the fastest response is by Instagram Direct Message to @MyGypsyStore for direct Artisan Inquiries. I enjoy chatting with my current and potential sellers, so this is the best way to grab me soonest for Artisan Support.