Ready to ship in 1-2 weeks from United Kingdom (UK)
For all 'Ready To Ship' items I will ship these within 1-2 business days.
All 'Custom Made Orders' will ship in 1-2 weeks.
Please do bear in mind that you are ordering from the UK, so shipping times will vary depending on where you are in the world.
* International shipping varies from 1-4 weeks, but it is generally around 2 weeks.
* Within the EU, shipping is around 1-2 weeks.
**International shipping (anywhere NOT in the UK) will be TRACKED as this provides insurance in the event of the order being lost or misplaced.
Tracked shipping is more expensive but it gives both you and I peace of mind as we are able to track your order from start to finish.
Depending on where you are based in the world, your order may require a signature upon delivery.
* Within the UK I post 1st class Recorded Delivery, which takes 1-3 days.
A signature is required upon delivery.
Please do double check your address is current and correct when placing your order.
I cannot be held responsible for incorrect shipping addresses.
If items are not collected and returned to me, or if the address is incorrect, you as the buyer will be liable for the cost of the item being re shipped to you.
Refunds will only be given if the item is defective or damage upon delivery.
You MUST report any issues within 48 hours of delivery.
I may require pictures of the damage so I can notify my suppliers if needs be.
The jewellery will need to be returned to me at your cost.
Replacements will be offered as an alternative to a refund and I will do my best to fix any problems you may have.
In regards to rings that have been ordered in the incorrect size, I will of course try and resize these for you where possible.