Terms And Conditions

Hello, and welcome to Crow Totem Arts.  My name is Brandy and I'm a working artist, professor and yoga enthusiast living and creating in California.  I love making art of all sorts and opened this store to share my creations with a wider audience.  Thank you so much for looking!

Care Instructions

Each item is unique, and all the jewelry is soldered, sanded and polished by hand and with great love.  Please treat each item delicately, as you would other fine jewelry: semiprecious stones and beads can crack from extreme air pressure or temperature changes, physical force, etc.  Silver can be scratched, worn, and bent with use, copper can tarnish, and so forth. Please follow any care instructions given with the shipped item, as different materials react differently to water, sweat or cold.

Shipping

Items will be shipped 1-3 days from the time that payment is received.  I offer U.S. Domestic shipping by USPS with tracking. Crow Totem Arts is not responsible for theft; please contact me about costs if you need signature confirmation.

International Shipping:

I ship using First-Class Package International to select countries. Please be aware of any VATs, duties, tarrifs and any taxes charged by your country for packages received. Please go to your postal office to learn about your countries procedures for receiving internationally bought goods.

Returns/Refunds

I have never had an item damaged in transit.  However, if you receive an item that is broken or damaged during shipping, please contact me within 7 days; once shipped back I will do my best to repair or replace it.  Please note that I usually buy unique, individual stones from local lapidaries, and therefore cannot guarantee that I can replace stones with the same shape/type. Seller pays return shipping.

Items cannot be returned or refunded for sizing issues or personal damage (like dropping onto a hard surface, ignoring the care instructions, etc).

Copyright

These are considered works of art, and the design and artwork within Crow Totem Art's shop are the creation and legal copyright of the shop owner, Brandy Worsfold.  These works are not to be copied or resold without permission.  I love seeing happy clients wearing my work--if you snap a pic of your beautiful self with your item, please tag me in the pic!  (ig: Brandys_CrowTotem) Thank you for supporting artists and respecting their artwork.  :)